Category Archives: FAQ

How quickly will I see results?

The time that it takes to see results will vary according to what your goals are. It’s much more difficult to build muscle than it is to lose fat. If you adhere to the program (keeping outside meals and drinks to a minimum), you should start to see fat loss occurring within a few days. If you don’t see progress by the end of the 1st week, move the Activity Level setting DOWN 1 point and see what happens the following week. Each 1 point move will decrease the calories by 10%.

Gains in lean body mass are dependent upon how developed you currently are, how hard you’re training, and how much rest you’re getting. If you are just starting to train and are eating correctly to build muscle, you should notice a difference within the first 2 weeks. If you don’t see a change, move the Activity Level UP 1 point and see how you progress over the next 2 weeks. You don’t want to move it any higher than necessary, as you’ll start to put on fat along with the muscle.

If I eat out or skip a meal, should I still eat all of the meals for the day?

The answer to this question depends upon several factors. If you had a dinner salad with light dressing at a lunch meeting, eating your meals as-delivered is going to be your best option. If you ate a hearty meal out, save one of your meals until the following day. You can push a meal back each day until a weekend arrives, eating your extra meal at that time. If you simply couldn’t make the time to get all of your meals in, please don’t have a buffet for dinner. Eat one of your meals and roll the extra meal(s) back until the next “day off”.

How do I use the web site if I’m a client?

The web site is easy to use once you get the hang of it. To begin, we need to have your birth date and e-mail address entered in the system. These are REQUIRED for you to complete the registration process. If we do not have you entered into the software as a current food service client, you will not be able to complete the registration process. Once you fill in the registration form, an email will be sent to the e-mail address you’ve provided. Some e-mail service providers accidentally route this e-mail to the junk/spam folder, so look there if you don’t see it within a couple of minutes. This email will have a link that you’ll need to click on to complete the registration process.

Once you’re registered, you can go to Account Login, enter your username and password, and make menu, ingredient, and portion size adjustments. You can update your percent body fat and body weight values by clicking on the About Me tab, as well as scoring which meals you like the most/least by assigning stars to each recipe group listed – more stars will indicate to the software that you’d like to see that meal more often.

You can set your menu under the My Food tab. Click on each menu item and a drop-down menu will appear that allows you to select replacement meals. These replacements will be the EXACT number of grams of protein, carbohydrate, fat, and calories as the meal that was originally selected. That said, we can’t guarantee that you’ll end up with your vitamin, mineral, and essential fatty acid needs being covered if you select meals other than what’s generated by the nutritional software. This becomes more of a consideration when someone starts selecting the SAME meals day-after-day than if someone makes an occasional adjustment. At the end of the weekly meal selection tabs you’ll find a calendar feature that allows you to set your schedule for future dates that you’ll be out of town. Selecting “skip entire day” will cancel your meal delivery for that date. You can also set the delivery to receive two days of meals on one day if you need to take them with you. If you need the second day of meals vacuum sealed or want something specific, please mention that in the “notes to the chef” section.

The biggest mistake that people make is not hitting “Save Changes” after making meal or schedule adjustments. Please make sure that you do that or your meal choices and schedule will not be entered. You’ll receive a confirmation e-mail shortly confirming that your choices were saved.

You can score individual meal preferences if you go back to the previous day of meals on the calendar. For example, if it’s Wednesday, clicking on the tab for Tuesday’s menu will allow you to rate those meals. The reason that we only offer this feature for one previous day is two-fold: People tend to forget what they liked and didn’t like as time passes, leading to incorrect scoring of the meals AND some people scored meals they hadn’t tried yet when we offered it for upcoming days. Because we want to encourage everyone to have as diverse a diet as possible, false scoring tends to limit each person’s selections.

How do I get started?

This meal program is designed specifically for each individual. Because of the amount of information we account for when developing your unique profile, it’s easiest for both parties if we communicate with you directly. This conversation takes less than 20 minutes, including the time required to map out how we’ll coordinate the program to fit your needs. Feel free to call if you have technical questions about the program or just want to get some details…we’re a low-pressure sales business. You can reach us at (323) 305-4479.

Do you offer a nutrition book?

Not a printed cookbook…

We are in the process of building a new at-home precision-tuned recipe service that will generate a personalized “cook book” for each individual. The meals listed in this digital cookbook will be based upon the same calculations we use for our high-tech catering service. The meals will be calculated based upon the user’s age, weight, percent body fat, workout routine, gender, laboratory test results, and any medical conditions they may have. You can provide your email in the field above, and we’ll let you know when it’s ready to try.