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Client Information

Health Questions

General Information


Food Preferences
How many meals would you like delivered per day? Breakfasts, snacks, lunches, and dinners are priced as follows:
3 meals/delivery - $17/meal
4 meals/delivery - $16/meal
5 meals/delivery - $15/meal

Spicing Preferences

All Precision Food Works (PFW) meals are prepared specific to each individual and are not served in family portions that can be divided. The meals are delivered in recyclable, microwave-safe plastic containers. These containers should ONLY be used to heat meals in a microwave. They will melt and/or catch fire if placed in a convection or conventional oven. Please check the contents of the container, as some meals are wrapped in plastic wrap to retain moisture. This must be removed before reheating. The chefs will do their best to spice the meals as requested. Please do not add ketchup, mustard, salsa, extra cheese, or any additional sauces to the meals. The additional calories can throw off the macronutrient ratios, as well as the sodium content. Hydration is considered to be the responsibilty of the client and water/fluids are not provided by PFW.

Menu changes may be made through the web site. Cancellations, skipped meals, skipped days, meal selections, meal ratings, etc., are logged, and the chefs will follow the instructions provided in the Notes to Chef box. All phone, email, or text messages regarding meal cancelations must be received before 9pm PST the day before the meal is prepared. The web site will allow changes to take place until 4 am on the day the meal is prepared.

The meal pricing structure breaks down as follows:
5 meals/day: $15/meal + tax
4 meals/day: $16/meal + tax
3 meals/day: $17/meal + tax

There is no delivery charge on meals delivered in Los Angeles county.

Meals shipped outside of California will not be charged sales tax. Shipped meals will be priced as above, with the addition of overnight shipping fees (charged at the same rate that Fedex, USPS, or UPS charges PFW), as well as a $20/shipment packaging fee. This packaging fee covers the shipping container, styrofoam cooler, dry ice, and vacuum sealing of the meals. FedEx, USPS, and/or UPS hold all responsibility for keeping PFW shipping packages (containing dry ice and labeled as perishable) in a suitable environment during transportation. Any claim for spoiled meals will need to be directed toward the shipping company and is not the responsiblity of PFW.

For all Los Angeles county meal services, delivery will take place the evening before the meals are to be eaten. Delivery is considered to have taken place when the meals are left on-site, whether or not they are handed to the client. Though effort will be made to hand the meal delivery directly to the customer, interfering factors must be considered. A meal delivery will be considered to have taken place if meals are received, on behalf of the client, by front-desk employees, security guards, location-specific personnel, partners, co-workers, or anyone previously discussed as having authority to receive the meals on your behalf. A meal delivery will also be considered complete if meals are placed in a cooler and left outside the home in a location previously discussed with the tenant.

Payment can be made by check, cash, or credit card. There will be a 10% late fee on all invoices 60 days past due. Invoices open past 90 days will incur an additional 1.5% per month penalty.