How do I use the web site if I’m a client?

The web site is easy to use once you get the hang of it. To begin, we need to have your birth date and e-mail address entered in the system. These are REQUIRED for you to complete the registration process. If we do not have you entered into the software as a current food service client, you will not be able to complete the registration process. Once you fill in the registration form, an email will be sent to the e-mail address you’ve provided. Some e-mail service providers accidentally route this e-mail to the junk/spam folder, so look there if you don’t see it within a couple of minutes. This email will have a link that you’ll need to click on to complete the registration process.

Once you’re registered, you can go to Account Login, enter your username and password, and make menu, ingredient, and portion size adjustments. You can update your percent body fat and body weight values by clicking on the About Me tab, as well as scoring which meals you like the most/least by assigning stars to each recipe group listed – more stars will indicate to the software that you’d like to see that meal more often.

You can set your menu under the My Food tab. Click on each menu item and a drop-down menu will appear that allows you to select replacement meals. These replacements will be the EXACT number of grams of protein, carbohydrate, fat, and calories as the meal that was originally selected. That said, we can’t guarantee that you’ll end up with your vitamin, mineral, and essential fatty acid needs being covered if you select meals other than what’s generated by the nutritional software. This becomes more of a consideration when someone starts selecting the SAME meals day-after-day than if someone makes an occasional adjustment. At the end of the weekly meal selection tabs you’ll find a calendar feature that allows you to set your schedule for future dates that you’ll be out of town. Selecting “skip entire day” will cancel your meal delivery for that date. You can also set the delivery to receive two days of meals on one day if you need to take them with you. If you need the second day of meals vacuum sealed or want something specific, please mention that in the “notes to the chef” section.

The biggest mistake that people make is not hitting “Save Changes” after making meal or schedule adjustments. Please make sure that you do that or your meal choices and schedule will not be entered. You’ll receive a confirmation e-mail shortly confirming that your choices were saved.

You can score individual meal preferences if you go back to the previous day of meals on the calendar. For example, if it’s Wednesday, clicking on the tab for Tuesday’s menu will allow you to rate those meals. The reason that we only offer this feature for one previous day is two-fold: People tend to forget what they liked and didn’t like as time passes, leading to incorrect scoring of the meals AND some people scored meals they hadn’t tried yet when we offered it for upcoming days. Because we want to encourage everyone to have as diverse a diet as possible, false scoring tends to limit each person’s selections.